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Passport Application Frequently Asked Questions
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Frequently Asked Questions (Click to sort)
Where can I go to apply for a Passport book or card?

The Putnam County Clerk of Courts has various locations for your convenience.

The locations are as follows:

Putnam County Courthouse

Recording Division

518 St Johns Ave Bldg 1-E

Palatka, FL 32177

Processing Hours: Monday - Friday from 8:30 am to 4:00 pm

Crescent City Satellite Office

115 N Summit St

Crescent City, FL 32112

Processing Hours: Tuesday - Thursday from 9:00 am to 3:00 pm

What is the new U.S. Passport Card?

As of February 1, 2008, customers now have the option to apply for a passport book, a
passport card, or both. The passport card may only be used for land and sea travel between
the United States and Canada, Mexico, Bermuda and the Caribbean. For more information
regarding the new U.S. Passport Card visit the U.S. Department of State website.

How can I obtain a new passport?

There are authorized passport agents available in the Recording Division and at the Crescent City
satellite office. A certified copy of your birth certificate, a valid driver's license, one (1)
passport photo, and at least one check or money order payable to U.S. Department of State
(see next question) are required to process a passport. For additional information call 877-487-
2778 (toll free) or visit the U.S. Department of State website for an application online or for
more specific questions concerning what travel destinations require a passport.

You must complete Form DS-11 and apply in person if you can answer "yes" to any of the
following questions:

  • Are you applying for the first time?
  • Was your previous U.S. passport lost, stolen, or damaged?
  • Is your previous passport expired and issued over 15 years ago?
  • Is your previous passport expired and was issued when you were under
    the age of 16?
  • Has your name changed since your passport was originally issued and you
    don't have legal proof of the change?

All applicants must bring proof of U.S. citizenship (such as an original certified Birth Certificate,
with parental relationship, Naturalization Certificate, or a previous passport) plus proof of identity
(such as a valid driver'slicense) and one (1) identical photographic portrait 2" x 2" in size.
Photos can be taken at the local Walgreens or CVS stores.

Are the requirements the same for a minor?

In addition to the ABOVE requirements:

Applicants under the age of 16:

  • Must appear in person.
  • Must provide their Social Security number.
  • Must not sign the application until instructed to do so.

AND BOTH Parents/Guardian(s) MUST:

  • Be present and give consent.
  • Present evidence of Child's Relationship to Parent/Guardian.
  • Present valid photo identification.

Applicants 16 and 17 years of age:

  • Must appear in person.
  • Must establish parental consent.
  • Must present valid photo identification. If none is available, the Parent/Guardian will
    need to appear in person with their valid photo identification.

Additional information regarding Minor Applicants can be found on the U.S. Department of State

To ensure that you have included all requested documents required to process your
application, please refer to Form DS-11 for a listing of these requirements.

What are the passport fees?

Visit the U.S. Department of State website for updated fee information.

Passport Type Application Fee* Processing Fee** Total Fee
Passport Book (Age 16 & Older) $110 $25 $135
Passport Book (Under Age 16) $80 $25 $105
Passport Card (Age 16 & Older) $30 $25 $55
Passport Card (Under Age 16) $15 $25 $40

* Pay the Application fee to the "U.S. Department of State"

(Personal check or money order ONLY)

** Pay the Processing fee to the "Putnam County Clerk of Courts".

(Cash, Cashier Checks, Money Orders or Credit Cards are acceptable payment methods.)

Credit Cards are only accepted in person in the Recording Division before 4:00 pm.

Expedited Service: Add $60 for each application plus the recommended express postage to
and from the passport office. Contact the Recording Division for current express mail postage
for passports.

How can I renew my passport?

ALL Passport renewals require the completion of Form DS-82.

You can renew IF:

  • Your passport was issued less than 15 years ago.
  • You were at least 16 years old when your most recent passport was issued.
  • You can submit your most recent, undamaged passport.
  • You still have the same name OR
  • If your name has changed since your last passport was issued, you must include
    a certified copy of the legal document specifying your name change (for example: a
    marriage certificate, a divorce decree, an adoption decree, or a Court order). No
    photocopies will be accepted.

If you cannot comply with any of the above you must follow the new passport requirements.
You will need to submit the following with a Form DS-82 Renewal form:

  • One (1) passport photo taken within the last 6 months.
  • Your most recent passport. (Note: Your old passport will be returned with your new
  • A check or money order payable to U.S. Department of State. (Click here for fees)
  • A SEPARATE check or other form of payment for the service fee. (Click here for fee schedule)

If you need your passport urgently, you may request Expedited Service.

How long does it take to get a Passport book or card?

Click here for up to date processing times.

If you are planning to travel within the next 14 days or need a foreign visa within 4 weeks, you
will need to make an appointment with the Regional Passport Agency by calling 1-877-487-
2778 from a touch-tone phone. Proof of travel will be required.

How long is a Passport book or card valid?

If you are 16 or older, your passport book and card will be valid for 10 years from the date of

If you are 15 or younger, your passport book and card will be valid for 5 years from the date
of issuance.

How do I report a lost or stolen passport?

The Passport Agency recommends that you report your lost or stolen passport immediately.
You may report your lost or stolen passport by visiting one of our locations and completing
Form DS-64. If you choose to, you may also apply for a new passport while you are there.

You may also find the instructions to replace your passport on the U.S. Department of State

Or call the U.S. Department of State toll free at: 1-877-487-2778 (TTY 1-888-874-7793).

How do I obtain a certified copy of my birth certificate?

For Putnam County birth or death certificates:

Putnam County Health Department

All births, marriages, divorces, and deaths for the State of Florida:

Office of Vital Statistics

How can I check the status of my passport?

You can call the National Passport Information Center at 1-877-487-2778
6:00 AM - Midnight EST, Monday - Friday (excluding Federal holidays),


Verify the status of your passport at the U.S. Department of State website.

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